Restarting the computer and the system will reinstall the drivers automatically if the problem persists, please continue with the troubleshooting below. Repeat Steps 2 and 3 until all USB root hubs are uninstalled.ĥ. Locate “Universal Serial Bus Controllers”→Right click on “USB Root Hub”→“Uninstall device”.Ĥ. Right-click the Windows icon in the Windows taskbar and click “Device Manager”.Ģ. When there are USB connection issues, re-installing the USB root hub driver may help solve the problem.ġ. It is responsible for providing the functions of power management, data communication and signal conversion. The main function of the USB root hub is to manage and coordinate USB devices connected to it.

Note: Some updates may need to restart the computer after installation do not shut down the computer while the computer is restarting as this may cause the update to fail.ģ.Ěfter updating, you can click “Update history” to view detailed information on recent updates. If the device operates normally, the issue could be the expansion port.ġ.Ğnter “Windows Update Settings” in the system’s search field and click “Open”.Ģ.Ěfter entering the Windows Update page, the system will automatically check whether there are downloadable updates available for installing click “Install all” when downloading is completed.

If you previously connected your USB device to the computer through an expansion port, remove the expansion port and connect the device to the computer’s USB port directly.

Confirm that your computer has installed the correct software or driver. Prior to using some USB devices, corresponding USB device software or drivers may need to be installed first.If it still cannot be detected, the issue could be the USB device. Try to insert this USB device to a computer that is working normally.First check whether there is an USB port or cable damage, as this may result in failure to use your USB device.If your motherboard cannot detect the connected USB device, please check the computer by referring to the contents below.

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